WhatsApp has become an integral part of our communication with the world. We interact, share ideas, be it personal or professional. Soon, it became tedious to have the same number for personal communications as well as interactions related to work. Now, a new version of WhatsApp has been launched that segregates the two! Behold the all-new – WhatsApp Business
It is easier to conduct business when some of the important details such as contact timings, address and a small description of the business are presented in the WhatsApp profile of the user. This is exactly what the all-new app of WhatsApp Business offers!
“We’re launching WhatsApp Business — a free-to-download Android app for small businesses. Our new app will make it easier for companies to connect with customers, and more convenient for our 1.3 billion users to chat with businesses that matter to them.”
The usual WhatsApp and the WhatsApp Business will have different icons. The only difference being that the latter will have a large “B” inscribed in it. The new app will have all the features of the usual one, however, it will also have new features such as Analytics that will list all the individual interactions with the consumers. This can be accessed by clicking on the three dots at the top right, then go to Business Settings>Statistics.
In the future, to create a secure plan for the customers to interact with genuine businesses, WhatsApp plans to introduce Confirmed Accounts (similar to Twitter). As of now, WhatsApp Business is available on the Google Play store in Italy, Indonesia, US, UK, and Mexico. It will be launched in India in subsequent weeks.